Hotels and Boutique Hotels
Front desk teams juggle multiple bookings and guest messages daily. Ospitessa brings all channels and guest communication into one place, making admin manageable even in busy periods.
ospitessaHotel PMS & AI MessagingManage bookings and guest messages with Ospitessa
Ospitessa puts reservations, rates, payments, and guest conversations in one powerful workspace. Simplify daily tasks and keep channels in sync without extra effort.
Certified channel managerDirect booking engineAI answers for Booking.com, Expedia & AirbnbOnline check-in & housekeeping
Three Essential Features for Smooth Operations
Ospitessa streamlines property management with core tools for every stage of the guest journey.
Unified Occupancy Calendar
See all upcoming reservations, room statuses, and rates in one clear calendar. This centralises your bookings, avoids double bookings, and makes it easy to manage availability across every room or unit.
- Full overview in one view
- Fast adjustments to rates or dates
Integrated Channel Manager
Today's arrivals from Booking.com, Expedia, Airbnb, and your own website land together in a single list. Ospitessa’s certified channel manager keeps all calendars and rates in sync automatically, reducing manual updates.
- No manual updates needed
- Avoid overbookings
Commission-Free Direct Booking Engine
Your website becomes a direct sales channel with an easy-to-use booking engine. Offer secure online payment and set your own rates for guests who book directly, saving on commission fees.
- Attract direct bookings
- Keep full control of pricing
AI Replies on Booking.com, Expedia & Airbnb
Ospitessa’s AI can answer guest messages right inside Booking.com, Expedia and Airbnb. See how Hotel Guest Messaging (Ospitessa Start) works in detail.
Learn about Hotel Guest Messaging →How Ospitessa Works with Your Team
From setup to daily guest communication, Ospitessa blends automation with full control.
1
Connect Your Channels & Website
Sync Booking.com, Expedia, and Airbnb with Ospitessa’s certified channel manager. Add your website booking engine and set up rates and rooms-all in one dashboard.
2
Automate Bookings, Messaging, and Housekeeping
Ospitessa updates reservations and availability across all channels. Automated messages confirm bookings, send check-in details, and remind guests of check-out, saving staff time.
3
Stay in Control of Guest Requests and Payments
AI drafts or sends replies to guest messages on major OTAs, WhatsApp, and chat. For complaints, payments, and refunds, your team always has the final say.
Who Benefits from Ospitessa
Ospitessa is designed for hospitality businesses of all sizes and types.
Guesthouses, B&Bs, and Serviced Apartments
Owners or small teams need tools that make it easy to handle arrivals, coordinate rooms, and keep in touch with guests. Ospitessa automates routine messaging and syncs platforms instantly.
Holiday Rentals, Hostels, Motels, and Campsites
Operators with diverse accommodation types can manage bookings, rates, and housekeeping in one system. No switching between platforms or risking missed messages.
Simple Pricing for Flexible Needs
Ospitessa Start (Hotel Guest Messaging) is available for €149 per month, per property. It’s included free with the mid and top AI Receptionist plans.
- €149/month per property for Hotel Guest Messaging
- Free with select AI Receptionist plans
- Full PMS and messaging in 17 languages
Ospitessa: Questions and Answers
Which property types can use Ospitessa?
Ospitessa works for hotels, guesthouses, B&Bs, serviced apartments, holiday rentals, hostels, motels, and campsites.
Which channels does the certified channel manager support?
Ospitessa’s channel manager syncs with Booking.com, Expedia, and Airbnb.
Does Ospitessa offer commission-free direct booking?
Yes, Ospitessa includes a booking engine for direct, commission-free bookings with online payments.
How does the AI handle guest messages?
Ospitessa’s AI answers guest messages inside Booking.com, Expedia, Airbnb, WhatsApp, and website chat as drafts to approve or automatically. Complaints, payments, and refunds are always sent to a person.
What languages does Ospitessa support?
Ospitessa runs in 17 languages.
ospitessaSee Ospitessa in Action
Experience how Ospitessa simplifies guest management, bookings, and messaging. Book a demo and start saving time every day.
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