Restaurant — AI Chatbot for
AI Receptionist is a chat widget for restaurants that handles routine guest questions and requests, day and night. It shares menus, allergens, hours, and location details, helps with table inquiries and private dining leads, and routes urgent chats to staff. Add it to your site to capture intent, reduce phone interruptions, and streamline front-of-house operations.
Answers questions about hours, parking, menu items, allergens, and policies, reducing calls and freeing the host stand while keeping guests informed before they visit.
Collects contact details, preferences, and booking intent, then routes qualified inquiries—like groups or private dining—to the right channel or staff member for faster follow-up.
Deploy quickly with a script snippet, customize tone and FAQs, set handoff rules, and review transcripts in a dashboard to refine answers without changing your existing workflows.
Can it take reservations or just inquiries?
AI Receptionist can capture reservation intent by collecting party size, date, time, and contact details. It can submit requests to your preferred channel or hand off to staff. For direct bookings, it can pass structured data to compatible tools or email.
How does it learn our menu and policies?
You add content through a dashboard: link your menu, upload PDFs, and define FAQs and house rules. AI Receptionist uses that material to answer within your guidance, and you can update or override responses whenever needed.
How does handoff to staff work during busy periods?
Set rules for when to escalate—by topic, sentiment, or availability. The widget can forward details and transcripts to email or a messaging channel, notify designated contacts, and keep guests acknowledged while your team finishes service.