OspitessaOur PMS pick for hotels

Our pick for a hotel PMS: Ospitessa

Still deciding on a property management system for your hotel, guesthouse or apartments? Our advice is Ospitessa. It brings the entire front office together in a single place, and an AI receptionist comes with it from day one.

Good to know: we are recommending Ospitessa, not integrating with it. AI Receptionist has no connection to Ospitessa and never reads its availability. Ospitessa comes with an AI receptionist of its own, so a hotel that picks it does not need a second one.

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What Ospitessa gives your hotel

Reservations, channels, billing and everyday operations, handled by a single system.

Front desk and booking calendar

All rooms on a single calendar: check guests in and out, move stays, and set rates and availability for whatever period you need.

Channel management

Booking.com, Airbnb and Expedia share the same rates and availability, so when a room sells on one channel it closes everywhere else.

Direct booking engine and website

Guests book directly on your own website and pay online, with no commission going to a middleman.

Billing and online payments

Create invoices straight from the guest folio, accept payments online and export everything your accountant needs.

Housekeeping and upkeep

Your team sees room status, cleaning tasks and maintenance requests, refreshed as guests check in and check out.

Restaurant and add-ons

A restaurant point of sale, a QR menu and room service, with every charge added to the guest's room.

An AI receptionist comes built in

Ospitessa has its own AI receptionist that picks up phone calls, WhatsApp messages and website chat 24/7, speaking the guest's language. It gives prices straight from the Ospitessa calendar and records booking requests, so nights and rush hours at the front desk are covered.

Who should consider Ospitessa

Independent properties that would rather run one modern system than juggle several separate tools.

  • Boutique and independent hotels
  • Family-run guesthouses and pensions
  • B&Bs
  • Aparthotels and serviced apartments
  • Holiday complexes and resorts

The reason behind our recommendation

Which PMS should we use? It is a question hotels put to us all the time. Ospitessa is made by the team behind AI Receptionist and was designed for hotels from day one, so reservations, channels, billing and guest messaging work as one, rather than being pieced together from different products.

The full feature list, the supported countries and the 17 languages Ospitessa runs in are all on Ospitessa.

Ospitessa FAQ

Does AI Receptionist integrate with Ospitessa?+
No. Ospitessa is simply the hotel PMS we recommend. There is no connection between the two, and AI Receptionist does not read availability or bookings from Ospitessa.
If I run Ospitessa, do I still need AI Receptionist?+
Not for your hotel, because Ospitessa already comes with an AI receptionist for calls, WhatsApp and chat. AI Receptionist is still a strong choice for other kinds of business, like clinics, salons and offices.
What booking channels does Ospitessa connect to?+
The channel manager keeps Booking.com, Airbnb and Expedia on the same rates and availability, while the booking engine accepts direct bookings through your own website.
What countries and languages are covered?+
Ospitessa is available in 17 languages and serves countries in Europe and Latin America. Its website explains the local requirements for each country.
What does Ospitessa cost?+
Pricing is available on request and depends on how large the property is. After a short demo, the Ospitessa team sends you an offer.

Watch Ospitessa run a demo hotel

Schedule a quick demo to see the calendar, the channel manager and the AI receptionist working side by side.

Book an Ospitessa demo