Vacation rentals
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Vacation rentals

Every Guest Answered, Every Night Booked

AI receptionist for vacation rentals and Airbnb hosts: answers calls and guest messages in their language, shares check-in details, handles early arrivals and late check-outs, and keeps your response time fast on every channel.

24/7
Guest replies
Minutes
Typical response time
45+
Languages
Phone, chat, OTA
Channels

Illustrative figures for a typical business — not the results of a specific client.

Common Challenges

Guests message at midnight about door codes and parking while you sleep.

The same questions about Wi-Fi, check-in times and towels arrive dozens of times a week.

Slow replies on Airbnb and Booking.com hurt your ranking and response rate.

Calls from new guests go to voicemail while you are cleaning between stays.

What AI Receptionist Does for You

Instant guest answers

Replies to calls and messages in the guest's language with your house rules, check-in steps and local tips.

Faster response rate

Answers on Airbnb, Booking.com and Expedia through Ospitessa, so guests never wait for a reply.

Smart handoff

Damage reports, refunds and complaints go straight to you with the full conversation.

More direct bookings

Answers availability questions and sends guests to your own booking page.

Questions AI Handles

"How do I get into the apartment if I arrive late?"
"Is parking included and where is it?"
"Can I check in early or leave later?"
"Are pets allowed in the property?"

Full Capabilities

Send check-in and door-code instructions
Answer Wi-Fi, parking and pet questions
Handle early check-in and late check-out requests
Reply to Airbnb and Booking.com messages
Share local tips and house rules
Take new booking enquiries
Report maintenance issues to the host
Confirm cleaning and changeover times
ospitessaHotel PMS · included free

A PMS for your holiday rentals, included free

Ospitessa keeps every unit on one calendar, syncs Airbnb, Booking.com and Expedia, sends check-in details and answers guest messages in their language.

Ospitessa Start is free with our mid and top plans, or available on its own as Hotel Guest Messaging.

Every Call Answered, Any Hour

Nights, weekends and holidays included. Try the demo free - no card, no setup.