corporate translation services — WhatsApp Bot
Our WhatsApp AI Receptionist for corporate translation services captures project requirements in chat, validates source/target languages, domain, file formats, and deadlines, and routes inquiries to the right team. It shares intake forms, NDAs, and status updates, schedules calls, and integrates with your CRM and TMS to create tickets, assign workflows, and maintain complete conversation logs.
Automates discovery questions for languages, volumes, formats, subject matter, confidentiality, and timelines, producing structured briefs and reducing back-and-forth before a project manager engages.
Qualifies prospects by industry, service type, and urgency, then routes to the appropriate sales or PM queue, escalating high-value inquiries and handing over full chat context.
Connects with CRM, TMS, CAT, and helpdesk tools to create records, attach files, trigger workflows, and keep stakeholders updated via WhatsApp without duplicating effort.
Can it handle multilingual chats and technical files?
Yes. The AI Receptionist can converse in multiple languages, collect files in common formats, and capture metadata like source/target pairs, subject area, and special instructions. It flags unsupported formats and requests alternatives or secure upload links configured by your team.
How do we control tone, scripts, and approvals?
You define conversation flows, required questions, disclaimers, and escalation rules. The AI Receptionist follows those guardrails, seeks approval for sensitive replies, and hands off to humans when thresholds are reached. All messages are logged for review and refinement.
What about security and compliance?
Data is processed according to your policies. You can enable encryption in transit, retention limits, redaction of personal data, and NDA acknowledgments. Role-based access, audit trails, and restricted channels help protect confidential materials throughout the intake and routing process.