corporate security firms — WhatsApp Bot
Our WhatsApp AI Receptionist helps corporate security firms handle client communications in real time. It qualifies leads, books consultations or patrol requests, captures incident details with structured prompts, and routes urgent messages to on-call teams. It answers service questions, shares policy documents or SOP links, and updates clients on job status while syncing notes to your systems.
Collect critical incident details via WhatsApp, including location, access requirements, and risk notes, then route to the right team with timestamps and attachments for faster follow-up.
Qualify prospects, capture scope, schedule consultations, and provide service overviews any time. Reduce missed inquiries by engaging instantly and handing warm conversations to human staff when needed.
Standardize responses for access control, visitor policies, and escalation paths. Log interactions with consent notices and retention rules, helping align communications with your internal policies and client contractual requirements.
How does it escalate urgent incidents to my on-call team?
The AI Receptionist classifies messages by priority using predefined keywords and forms. For urgent events, it triggers configurable alerts to WhatsApp groups, email, or your dispatcher queue, includes collected details and attachments, and hands the conversation to designated humans for live follow-up.
Can it integrate with our systems and SOPs?
Yes. We map your SOPs into guided workflows, knowledge answers, and escalation paths. The AI Receptionist connects via APIs or email bridges to calendars, ticketing, guard tours, and CRM, syncing notes, statuses, and files to your preferred records.
How do you handle privacy and access control?
Role-based permissions restrict who sees sensitive conversations. Data is encrypted in transit and at rest, with configurable retention, redaction, and audit logs. The AI Receptionist shares consent notices when collecting personal data and follows your internal data handling policies.