online course platforms — WhatsApp Bot
Turn WhatsApp into a reliable enrollment and support channel for your online course platform. Our AI Receptionist guides prospects from first question to confident signup, answers curriculum and policy queries, schedules demos, and routes complex cases to staff. It integrates with your LMS, catalog, and CRM to keep conversations accurate and up to date.
Qualifies leads, recommends relevant courses, shares prerequisites, and guides users through account creation and checkout handoffs, reducing friction from first contact to confirmed enrollment on your platform.
Resolves common issues like login help, course access, schedules, deadlines, certificates, and refunds policies, while escalating sensitive or account-specific requests to human agents without breaking the WhatsApp conversation.
Connects to your LMS, catalog, and knowledge base to synchronize course details, FAQs, and policies, keeping answers consistent as offerings change without manual re-training each time.
How does setup and training work?
We connect your LMS, course catalog, and knowledge sources via secure links or uploads, then configure intents and flows for inquiries, enrollments, and support. You review sample conversations, approve responses, and update content anytime without coding.
Can it handle payments and enrollments?
The AI Receptionist can pre-qualify learners, collect required details, share course links, and hand off to your secure checkout. After confirmation from your LMS or CRM, it acknowledges enrollment and provides next steps, without storing payment data.
How are human handover and compliance handled?
You set rules for when to escalate to a human—keywords, sentiment, VIPs, or unresolved intents. The bot transfers the chat, shares context, logs transcripts per your retention policy, and honors user consent, opt-outs, and WhatsApp messaging guidelines.