IT consulting and development — WhatsApp Bot
Our WhatsApp AI Receptionist handles client inquiries for IT consulting and development firms, qualifying leads, scheduling discovery calls, and routing technical questions. It captures project requirements, shares service catalogs, and integrates with your tools to keep conversations consistent. Operates 24/7 while handing off complex cases to your team with full context.
Collects project scope, budget ranges, timelines, and tech stacks over WhatsApp, filters out mismatches, and forwards high-intent opportunities to the right consultant or team.
Books discovery calls, demos, or standups directly from chat, checks availability across calendars, sets reminders, and updates records without forcing prospects to switch channels or repeat details.
Creates structured summaries of each conversation, tags requirements and risks, and posts them into your CRM or ticketing tools so engineers and account managers start with full context.
How does it handle complex technical questions our consultants usually answer?
The AI Receptionist captures context and answers common, documented questions from your knowledge base and service catalog. When uncertainty or risk is detected, it collects necessary details and escalates to a human, passing a structured summary and chat history.
What integrations are available with our existing tools?
It connects through APIs and webhooks to calendars, CRMs, ticketing systems, and project trackers. We map intents and fields to your data model, so WhatsApp conversations update the same records your sales, delivery, and support teams already use.
Can we control tone, compliance, and data privacy?
Yes. You set writing guidelines, approval rules, and retention policies. The AI Receptionist respects your consent flows, redacts sensitive fields, and limits access by role. All changes are logged, and handoffs include only the necessary information.