eCommerce electronics — WhatsApp Bot
Deploy an AI Receptionist on WhatsApp for your eCommerce electronics store. It answers product questions, checks stock, recommends compatible accessories, and guides shoppers from discovery to checkout. It also handles order lookups, return policies, and basic troubleshooting, handing off to your team when live assistance is needed.
Responds instantly on WhatsApp with specs, compatibility, and availability, reducing wait times and helping customers choose the right electronics and accessories without leaving the chat.
Provides interactive flows for product discovery, recommendations, and checkout handoff, capturing intent, upselling relevant add-ons, and minimizing friction from first question to confirmed order.
Resolves repetitive inquiries about shipping, warranties, returns, and order status, escalating complex cases with context to agents so your team focuses on high-value conversations.
How does it connect to my store and inventory?
The AI Receptionist connects to your eCommerce platform, product catalog, and order system via APIs or secure connectors. It reads live inventory, variants, and product attributes, then answers availability questions and builds carts, without altering your existing workflows.
Can it handle technical specs and compatibility questions?
Yes. It structures data from your catalog, manuals, and FAQs to answer specs, compare models, and suggest compatible accessories. When information is ambiguous, it asks clarifying questions or routes to an agent with the conversation context.
How do handoffs to human agents work?
When the AI Receptionist detects urgency, edge cases, or requests it cannot fulfill, it escalates to your team on WhatsApp or your helpdesk. Agents receive the full chat history, customer intent, and suggested next steps.