crypto and blockchain services — WhatsApp Bot
Our WhatsApp AI Receptionist for crypto and blockchain services acts as a 24/7 front desk for prospects and clients worldwide. It answers product and compliance FAQs, qualifies leads, schedules demos, and routes technical issues, while guiding users through wallet basics, KYC steps, and service selection—all without asking for private keys.
Automate wallet prerequisites, KYC explanations, and initial documentation requests, then qualify intent and route to the right team or booking link in WhatsApp.
Collect error details, contract addresses, or transaction hashes, surface relevant FAQs, and escalate complex wallet, node, or exchange issues to human agents with full context.
Provide jurisdiction-specific disclaimers templates, explain risk disclosures in plain language, and steer users away from sharing secrets, private keys, or seed phrases while capturing consent logs.
How does it integrate with our crypto stack and data sources?
We connect via WhatsApp Business API and your existing tools: knowledge bases, CRM, ticketing, KYC/AML providers, payment gateways, and blockchain explorers. Events flow through webhooks; the AI Receptionist surfaces data safely and routes actions to your systems.
How are security and compliance concerns handled?
Conversations follow least‑privilege policies and never request private keys or seed phrases. You control data retention, redaction, and access scopes. The AI Receptionist shares security best‑practice prompts, logs consent where applicable, and escalates sensitive cases to approved staff.
What training does it require and how is accuracy maintained?
We train it on your docs, SOPs, token and contract metadata, and support transcripts. The AI Receptionist uses retrieval to cite sources, applies guardrails for financial claims, and supports human review loops, versioning, and periodic evaluations to improve precision.