corporate training and LMS — WhatsApp Bot
Our WhatsApp AI Receptionist for corporate training and LMS operations guides employees through onboarding, enrollment, and micro-support in chat. It answers course FAQs, schedules sessions, sends reminders, resolves common access issues, captures feedback, integrates with your LMS for real-time updates, and escalates complex requests to staff.
Guide learners to the right courses, validate prerequisites, and complete enrollment steps in chat. Reduce back-and-forth emails by answering catalog, schedule, and access questions instantly.
Send personalized reminders, nudges, and session updates on WhatsApp. Surface quick help for stuck learners, share relevant resources, and escalate blockers to coordinators before deadlines slip.
Resolve common LMS issues like password resets, access roles, and course launch errors. Deflect repetitive tickets with accurate answers, while handing off complex cases to human support with full context.
How does it integrate with our LMS and HR systems?
We connect via APIs, webhooks, and secure SSO where available. The AI Receptionist syncs enrollments, completions, and user attributes, respects role-based permissions, and updates records in real time. No code changes to your course content are required.
Can it follow our compliance policies and data privacy requirements?
Yes. You control retention windows, redaction rules, and access scopes. The AI Receptionist logs conversations, applies least-privilege to systems, and supports audit export. We deploy in your preferred region and align flows with your governance process.
How do we author content and keep answers accurate over time?
You provide policies, course catalogs, and process docs. The AI Receptionist uses a governed knowledge base with versioning, source citations, and review workflows. Scheduled syncs and alerts highlight outdated items, while fallbacks route uncertain questions to human experts.