API and developer tools — WhatsApp Bot
Support developers and buyers on WhatsApp with our AI Receptionist for API and developer tools. It answers technical questions, shares docs and code snippets, qualifies intent, and books follow-ups. Deploy globally to guide trials, troubleshoot integrations, and route complex requests to your team without adding inbox overhead.
Handles FAQs on authentication, rate limits, webhooks, SDK choices, and error codes. Shares relevant docs and snippets, and escalates edge cases to the right team.
Collects use case, timeline, stack, and contact details. Scores intent, books follow-ups, and syncs structured records to your CRM and helpdesk for smooth handoffs.
Routes billing, security, and legal inquiries to specialists. Creates tickets with full chat context and maintains conversation continuity across channels and time zones.
Can it answer technical questions from our documentation accurately?
Yes. It indexes your docs, API references, guides, and release notes to ground responses. You control sources and update cadence. When confidence is low, it clarifies or escalates, keeping replies aligned with the latest documentation.
How does it integrate with our existing stack?
Connect via webhooks and REST. Sync contacts and conversations with your CRM, ticketing, and analytics. Trigger workflows such as trial provisioning, demo requests, entitlement checks, or status updates while enforcing role-based permissions you define.
What controls do we have over security and data handling?
Administrators configure data retention, PII redaction, and access scopes. The AI Receptionist can be restricted to approved knowledge bases, and you can disable training on customer content. Full audit logs support oversight and incident response.