Hotel Service Without a 24-Hour Desk
AI receptionist for serviced and aparthotel apartments: answers calls and messages day and night, handles long and short stay enquiries, arranges early arrivals and extra cleaning, and passes the details to your team.
Illustrative values for a typical business — not the results of a specific client.
Common Challenges
Corporate guests expect instant answers about monthly rates and invoices.
There is no one on site at night when guests arrive late.
Extra cleaning, cots and parking requests come in by phone, mail and platforms.
Long-stay leads go cold when nobody answers quickly.
What AI Receptionist Does for You
Corporate-ready answers
Explains long-stay terms, invoicing and what is included, then captures the lead.
Late arrivals covered
Sends access details and answers questions when the office is closed.
Requests captured
Takes requests for extra cleaning, cots, parking and late check-out.
Consistent everywhere
The same information on the phone, website chat, WhatsApp and OTA messages.
Questions AI Handles
Full Capabilities
ospitessaHotel PMS · included freeA PMS for serviced apartments, included free
Long and short stays on one calendar, channel manager, online check-in, invoicing and an AI that answers guests and books straight into the calendar.
Ospitessa Start is free with our mid and top plans, or available on its own as Hotel Guest Messaging.
Every Call Answered, Any Hour
Nights, weekends and holidays included. Try the demo free - no card, no setup.