ospitessaHotel PMS · included free

Ospitessa: the hotel PMS included free with AI Receptionist

Still deciding on a property management system for your hotel, guesthouse or apartments? Our advice is Ospitessa. It brings the entire front office together in a single place, and an AI receptionist comes with it from day one.

Good to know: with our mid and top plans, hotels get Ospitessa Start free, and the AI receptionist books straight into the Ospitessa calendar after checking live availability and prices.

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One hotel platform, from the front desk to every booking channel

Most independent hotels still run on a patchwork: a PMS for rooms, a separate channel manager, a booking engine from a third company, a spreadsheet for invoices and a phone that rings while the receptionist is checking someone in. Ospitessa replaces that patchwork with one system, built for hotels, guesthouses, apartments and resorts.

The calendar, rates and bookings live in one place. Booking.com, Expedia and Airbnb are connected through a certified channel manager, so a room sold on one channel closes everywhere else. Guests can book directly on your own website with no commission, pay online and check in online before they arrive.

An AI receptionist on every channel

What sets Ospitessa apart is the AI built into it. It answers guests in their own language on WhatsApp, on your website chat and inside Booking.com, Expedia and Airbnb, using your own rooms, rates and house rules. You decide, channel by channel, whether it drafts replies for your team to approve or answers on its own.

For a new stay it checks live availability and the total price before it says anything, and prepares the booking for reception. Complaints, cancellations, payments and groups always go to a person, with the whole conversation attached. With a voice plan, the same AI answers the phone too and books straight into the Ospitessa calendar.

Built for many countries and languages

Ospitessa is available in 17 languages, with prices in the local currency of each country. In Romania it is offered under the Ospitara name.

Included free with AI Receptionist

Ospitessa Start comes free with every mid and top AI Receptionist plan.
On its own, Hotel Guest Messaging (Ospitessa Start) costs €149 per month per property.
No setup fee: we connect your channels and load your property information.
No commission on direct bookings. Booking.com, Expedia and Airbnb terms stay under your own contract.

See the plans Hotel Guest Messaging

What Ospitessa gives your hotel

Reservations, channels, billing and everyday operations, handled by a single system.

Front desk and booking calendar

All rooms on a single calendar: check guests in and out, move stays, and set rates and availability for whatever period you need.

Channel management

Booking.com, Airbnb and Expedia share the same rates and availability, so when a room sells on one channel it closes everywhere else.

Direct booking engine and website

Guests book directly on your own website and pay online, with no commission going to a middleman.

Billing and online payments

Create invoices straight from the guest folio, accept payments online and export everything your accountant needs.

Housekeeping and upkeep

Your team sees room status, cleaning tasks and maintenance requests, refreshed as guests check in and check out.

Restaurant and add-ons

A restaurant point of sale, a QR menu and room service, with every charge added to the guest's room.

An AI receptionist comes built in

Ospitessa has its own AI receptionist that picks up phone calls, WhatsApp messages and website chat 24/7, speaking the guest's language. It gives prices straight from the Ospitessa calendar and records booking requests, so nights and rush hours at the front desk are covered.

Who should consider Ospitessa

Independent properties that would rather run one modern system than juggle several separate tools.

Boutique and independent hotels
Family-run guesthouses and pensions
B&Bs
Aparthotels and serviced apartments
Holiday complexes and resorts

Ospitessa FAQ

Does AI Receptionist work with Ospitessa?+

Yes. With our mid and top plans, hotels get Ospitessa Start free, and the AI receptionist books straight into the Ospitessa calendar after checking live availability and prices.

If I run Ospitessa, do I still need AI Receptionist?+

Not for your hotel, because Ospitessa already comes with an AI receptionist for calls, WhatsApp and chat. AI Receptionist is still a strong choice for other kinds of business, like clinics, salons and offices.

What booking channels does Ospitessa connect to?+

The channel manager keeps Booking.com, Airbnb and Expedia on the same rates and availability, while the booking engine accepts direct bookings through your own website.

What countries and languages are covered?+

Ospitessa is available in 17 languages and serves countries in Europe and Latin America. Its website explains the local requirements for each country.

What does Ospitessa cost?+

Pricing is available on request and depends on how large the property is. After a short demo, the Ospitessa team sends you an offer.

Watch Ospitessa run a demo hotel

Schedule a quick demo to see the calendar, the channel manager and the AI receptionist working side by side.

Book an Ospitessa demo