E-commerce AI Support
Built for online shops and retail.

Scale Support. Not Costs.

Handle thousands of customer inquiries simultaneously. From order tracking to returns, your AI assistant resolves 78% of support tickets automatically.

E-commerce Support Challenges

Most tickets repeat the same few: shipping, tracking, returns.

During drops and sales, the help desk gets buried.

Shoppers want answers now or they abandon cart.

Scaling team is expensive

78%
Queries resolved by AI
3min
Avg response time
24/7
Customer support
40%
Cost reduction

What your store’s AI rep handles

Absorb holiday traffic and promo spikes without adding headcount.

Order Status 24/7

Let buyers pull order status, carrier tracking, and delivery ETA 24/7.

Returns & Exchanges

Automates RMAs—approves returns, generates labels, and sets up exchanges.

Product Questions

Covers size charts, fit/compatibility, and variant stock without an agent.

Payment Support

Fixes AVS/CVV declines, updates billing details, and handles refund questions.

Questions AI Handles Instantly

"Where is my order?"
"How do I return an item?"
"Is this product in stock?"
"Can I update the shipping address on my order?"
"When will I get my refund?"

Full Capabilities

Live order status with real-time carrier scans.
Process return requests
Answer product questions
Handle payment inquiries
Update shipping addresses
Check stock availability
Apply discount codes
Escalate complex issues

Connects to your store, help desk, and shipping tools.

Shopify
WooCommerce
Magento
BigCommerce
Stripe
PayPal
Zendesk
Gorgias
"During Black Friday, our AI handled 15,000 inquiries without breaking a sweat. We saved over €50,000 in support costs while maintaining 98% customer satisfaction."
Marcus Andersson
CEO, NordicStyle E-commerce

Every Call Answered, Any Hour

Nights, weekends and holidays included. Try the demo free - no card, no setup.