Law firm — AI Chatbot for
AI Receptionist is a chat widget built for law firms, handling first-contact conversations, qualification, and scheduling on your website. It captures matter details, screens conflicts with custom rules, and routes inquiries to the right attorney or intake team, 24/7. Reduce back-and-forth and help ensure every potential client receives clear next steps.
Capture new matters at any hour with guided prompts that gather facts, contact details, preferred times, and urgency, then hand off to your intake workflow without delays.
Ask practice-specific questions, flag conflicts or out-of-scope issues, and route qualified inquiries to the right attorney, paralegal, or calendar, reducing manual follow-up.
Provide clear next steps, send confirmations, and keep conversations consistent with your tone and disclaimers, so prospects feel supported while your team stays focused on billable work.
How do we ensure it doesn’t give legal advice or create an unintended attorney–client relationship?
AI Receptionist uses your approved disclaimers, scripts, and guardrails to provide general information, collect basics, and offer scheduling options. It avoids advisory language, logs consent to terms, and escalates sensitive issues to a human before proceeding.
Can it integrate with our existing calendars and case management?
Yes. AI Receptionist connects through APIs, webhooks, and email parsing to create intakes, place holds on available times, push transcripts, and trigger tasks. We configure mappings to your fields and workflows without disrupting current processes.
How is client data handled securely?
AI Receptionist stores only the information you choose to collect, with encryption in transit and at rest, role-based access, and retention controls. You can redact sensitive fields, restrict export, and automatically forward records into your internal systems.